Phone support:

Our company provides a customer service hotline to offer technical support services. When technical problems arise during the operation of a product or system, they can be easily transmitted in a timely manner through telephone, video, or other forms.

On site service:

For on-site services within the warranty period, our company can provide relevant technical personnel, who will be transferred by the company to provide technical support for the system. For problems that cannot be solved through remote technical support, they will be resolved at the customer's site, ensuring a response time of 30 minutes and arriving at the user's site within 4-24 hours depending on the situation.

Regular follow-up visits:

Our company's engineers will regularly visit users, communicate with them, understand product usage, introduce experience, identify potential problems, and take preventive measures.